Leisure Guard Insurance Reviews
(Rated by 2 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.0
- Return Policy5.0
- Good Value5.0
- Shipping & Delivery4.0
Recent Customer Reviews (2)
Maik Reiniger
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Lynn Fore
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Leisure Guard Insurance Pricing
single trip, annual multi-trip, and backpacker cover
£9 - £42
Leisure Guard Insurance Pros & Cons
Pros
1
Affordable premiums with customizable add-ons, suitable for digital nomads, students, and backpackers. Options include single trip, annual multi-trip, and backpacker cover starting from around £9 to £42 depending on coverage length and type.
2
Coverage includes over 160 sports and activities as standard, catering to adventurous travelers.
3
Free 24/7 medical consultations via Doctor Please! included with all policies for access to medical advice at home or abroad.
4
Improved claims experience through online submission with AXA underwriting the policies; Premier and Premier Plus have a 5 Star Defaqto rating indicating high quality coverage.
5
Covers costs related to travel delays (car breakdowns en route to airport or public transport delays), cancellations due to illness or other covered reasons, lost/stolen/damaged baggage including emergency purchases if bags are delayed.
CONS
1
Some customers report poor claims handling, including refusal of legitimate claims despite providing receipts and documentation. One user described a six-month legal battle after losing a passport on honeymoon despite paying extra for 'Premier' cover; the insurer allegedly used policy wording exclusions unfairly.
2
Negative customer experiences contrast sharply with competitors like LV Insurance that reportedly pay out quickly without fuss upon claim submission.
3
Mixed reputation in reviews: while some sources highlight affordability and coverage options positively, others warn against using Leisure Guard due to claim disputes reported in forums dating back several years.
Leisure Guard Insurance Features and Benefits
Features
Comprehensive Medical Coverage
Provides protection against unexpected medical expenses with coverage up to £15,000,000, including access to a certified global medical network underwritten by AXA.
Extensive Sports and Activities Coverage
Covers over 160 sports and activities as standard (over 100 in some policies), ensuring protection for adventurous trips without additional costs.
24/7 Medical Consultations
Free round-the-clock access to medical advice via the Doctor Please! service included with all policies, available both at home and abroad.
Improved Claims Experience
Enables seamless online claims submission through AXA’s platform along with direct phone support for claimants preferring personal assistance.
Trip Continuation Cover
Covers costs if your car breaks down en route to the airport or public transport is delayed, including necessary travel and accommodation expenses.
Cancellation and Curtailment Protection
Reimburses non-refundable trip costs if you cannot travel or need to return early due to illness or other covered reasons.
Baggage Protection
Insures bags and belongings against loss, theft, or damage. Also covers emergency purchases if baggage is delayed at the airport.
Customizable Policies
Offers options to tailor coverage for specific needs such as winter sports, cruise holidays, gadgets protection, enhancing flexibility based on trip type.
Competitive Pricing & Discounts
Provides comprehensive cover at competitive prices with additional benefits like up to 40% off worldwide hotel stays through their services.
Affordable Premiums
with customizable add-ons, suitable for digital nomads, students, and backpackers. Options include single trip, annual multi-trip, and backpacker cover starting from around £9 to £42 depending on coverage length and type.
5 Star Defaqto Rating
Premier and Premier Plus have a 5 Star Defaqto rating indicating high quality coverage.